JW Player Amazon s3 Video Playback Messed Up

Hello,
Great product! Thanks in advance for the help on this…

I have having inconsistent results displaying videos with JW Player. When I view a page or post containing a video the video plays perfectly 1/3 of the times, 1/3 of the times it just does not play(white where the player should be) and 1/3 of the time it will play, but the JW Player window is approx. twice the height it should be (large black bar on top and bottom). If I get a messed up result I refresh the page and it plays perfectly 100% of the time.

I am getting this in all browsers on Mac, Win, and Ubuntu.

I am using Amazon S3 with CloudFront. I have my MP4 videos in my bucket. I am using the S2Memeber short code here:

[s2Stream player="jwplayer-v6-rtmp-only" player_autostart="true" player_path="/jwplayer/jwplayer.js" file_download="1.mp4" /]

Everything seems to be configured ok. Any input would be great, because this is drive me nuts :)

Thanks in advance,
Andrew

Hello all,
Could someone give me some advice on this please? I am completely stumped :P
Thanks,
Andrew

Fixed!! I was using the Responsive theme. Once I installed their latest update all videos are playing fine.

A

Excellent! Thanks for the update. I’m glad you found the solution. :)