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Keep needing to get new password

Home Forums Community Forum Keep needing to get new password

This topic contains 6 replies, has 2 voices. Last updated by  Jay Wasack 4 years, 5 months ago.

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Posted: Thursday Jul 26th, 2012 at 8:07 pm #20346
Jay Wasack
Username: jpw94

Every time i need to log into my admin account, S2 tells me my password is incorrect and I must reset my password everytime.

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Posted: Friday Jul 27th, 2012 at 9:46 am #20399
Eduan
Username: Eduan
Moderator

Hello Jay,

I suppose you mean the account at your website correct? If so, then make absolutely sure you are entering the correct password, make sure you put the caps correctly.

Hope this helps. :)

Posted: Friday Jul 27th, 2012 at 1:56 pm #20417
Jay Wasack
Username: jpw94

Yes. Everything is done correctly. That is why I’m asking. It’s only since I installed S2 that this has happened.

Posted: Friday Jul 27th, 2012 at 2:44 pm #20425
Eduan
Username: Eduan
Moderator

OK, could you please post the login page that you are using? Thanks.

Posted: Friday Jul 27th, 2012 at 3:03 pm #20426
Jay Wasack
Username: jpw94

http://www.tennis-see.com/wp-admin

now when you put in the correct password, it just returns to the login screen.

Posted: Friday Jul 27th, 2012 at 3:20 pm #20433
Eduan
Username: Eduan
Moderator

Well that’s very strange, btw, when you open http://www.tennis-see.com/wp-admin it should redirect to http://www.tennis-see.com/wp-login.php, does that happen?

Also, s2Member does not introduce this behavior, so all I can think of is a theme or plugin compatibility problem. To test if a compatibility problem exists, for the theme simply change it back to the default WordPress theme (TwentyEleven), and for the plugins, you gotta disable all the plugins and if the problem disappears, then re-activate them one-by-one until you find the one causing the problem.

Hope this helps. :)

Posted: Friday Jul 27th, 2012 at 3:21 pm #20434
Jay Wasack
Username: jpw94

Thank you. I will follow that advice and report back.

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