Keeping Free LoginData after ClickBank-Buy?

Hi,

please excuse my English. I`m from Germany and I don´t write that much in english. I hope, it´s not to bad… ;-)

So, my Problem is:

On my Site (it´s a Coachingsite) i give new Users the Oportunity to test the Coaching by looking at a few Videos. In other Words, they can register as Free Users. When they feel fine with what they see in their free Accounts, they can buy the hole Coaching via ClickBank.

I do some testing. I register on the Site as a Free Subscriber. Being logged in, I then buy the Coaching via a Testcreditcardnumber trough ClickBank. After the Transaction is made, I again enter the Username and Password from this Testaccount, but still be a Freesubscriber on Level 0.

Is there a way, that Users can keep their excisting free Account after paying via ClickBank or must they create a new Account when they buy the Coaching?

Note: I want to use ClickBank not the PAYPAL ProForms!

I´m glad if anyone can help me with this.

Greetings from Germany.

Daniel

Hi Daniel.

What you’re asking is the way it should work. If the user is logged in to his account when he loads the page with the shortcode for the ClickBank button, then the button will have the user’s ID in order to upgrade his account. After checkout, ClickBank would notify s2Member and s2Member would upgrade the account with the access he just purchased.

If that isn’t happening, then there’s something wrong in the integration’s settings that’s preventing the normal behavior from happening.

Could you please enable logging and do a new test transaction to generate log entries? Then show the entries to me (x’ing out any private info), including the entries from the log files with PayPal in their names (s2Member uses for the ClickBank integration part of its original code for PayPal, and those logs are relevant for ClickBank transactions too. [hilite path]Dashboard -› s2Member® -› ClickBank® Options -› Account Details -› Logging[/hilite]

Also double check that you didn’t make any mistakes or missed anything in your integration: [hilite path]Dashboard -› s2Member® -› ClickBank® Options[/hilite]

Thanks!