Level 1 not getting access to navigation

We set up our level 1 to be free for 30 days and then they pay a monthly fee. This gives them access to 3 pages.
This is not working correctly. When someone signs up now for the free level, they do not get access to anything unless I put links to the 3 pages in the body of the “welcome once you have logged in” page. They should see links in the left side bar that are accessible. I should also say that they also get access to one more page which is linked on the sidebar via an image.

When someone subscribes at level 2 and it works just as planned. They have access to everything.

Hi Sherri. Thanks for your inquiry.

unless I put links to the 3 pages in the body of the “welcome once you have logged in” page. They should see links in the left side bar that are accessible. I should also say that they also get access to one more page which is linked on the sidebar via an image.

Sorry, can you please elaborate just a bit further on how these links in the Sidebar are setup? Did you integrate some type of WordPress menu there? Or is it using conditionals in either PHP or with Shortcodes? Why should these links be shown exactly? And what do you think the source of the issue is?