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Locked down on myself, unlock?

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This topic contains 1 reply, has 2 voices. Last updated by  Eduan 4 years, 10 months ago.

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Posted: Monday Feb 13th, 2012 at 11:37 am #4934
adam chen
Username: adam1987

Hi, every one:

I just experienced a hilarious situation.
I accidientally tried over 5 times so that s2members locked me down for 30min before another try but I am on the due date for the project so that I need to access the account as much as possible.
I know there is alternative such as that crate 2 admin accounts.

But I wonder what is some my clients ask me to unlock after too many tries and hours of lock? How would I able to unlock for them (of course, I am able to access the admin account at that moment). Also, if there is possibility that someone could change the unlock time or unfreeze the lock in anyway?

Thank You

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Posted: Monday Feb 13th, 2012 at 8:19 pm #4966
Eduan
Username: Eduan
Moderator

This might be related to s2Member’s brute force IP/login restrictions.

Please see this KBA (Knowledge Base Article) for more information on this configuration:
s2Member® Brute Force IP/Login Restrictions

Hope this helps. :)

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