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login issues

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This topic contains 1 reply, has 2 voices. Last updated by  Cristián Lávaque 4 years, 7 months ago.

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Posted: Tuesday May 29th, 2012 at 4:52 am #14865
gary reid
Username: wasgha

i have just set S@ on our site i can work out most of the issues but i cant work out the login page page if a person come to our site it comes in with a login page sometimes and not other time
i have not set up pages to be leveled as yet the recuistration page comes sometimes as well
and now have just had someone subscribe to site and paypal took 2 payments not 1 and then the subscriber has not been registered for the site where have i gone wrong

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Posted: Wednesday May 30th, 2012 at 2:48 am #14905

Hi Gary.

It sounds like something weird is going on, huh? :)

I don’t know what could be causing the trouble with the login or registration. s2Member doesn’t block login, but it can block registration if you disabled Open Registrations. [hilite path]Dashboard -› s2Member® -› General Options -› Open Registration[/hilite] But if you’re not allowed, there’d be a message explaining that registrations are closed, not just no page.

Do you have server logs that could help you see if there are errors related to that page? [hilite mono]wp-login.php[/hilite] is the one that is used for login and registrations.

It could be that one of the plugins you have installed is causing you this trouble. Try deactivating them one by one and test after each to see if you still get the problem.

About the PayPal thing with the user not being registered. Paying over at PayPal won’t automatically register the user in your site, he has to register his account after the paymet. But, you have the registration problem going on, so I’d try to fix that first.

I hope that helps. :)

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