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Manually Activate Users

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This topic contains 1 reply, has 2 voices. Last updated by  Cristián Lávaque 3 years, 6 months ago.

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Posted: Tuesday Jun 25th, 2013 at 6:50 pm #52565

Hello,

I have a member that made a typo in her email address when she initially joined. Obviously she never received the initial activation email.

I corrected her email address manually and I resent the Welcome email but she cannot login because she never clicked the activation link in the email.

I get this error:

ERROR: Your account has not been activated. Check your email for the activation link.

Is there a way to manually activate this user or re-send the activation email to her correct email address?

All of the PayPal info seems to be showing up correct for her account.

Thanks.

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Posted: Wednesday Jun 26th, 2013 at 5:54 am #52596

s2Member doesn’t have member activation. I know BuddyPress adds that, do you have that it active in your site? If so, I’d ask the BP guys about this. I imagine there must a way for the admin to make the user active. http://buddypress.org

Another option is to just generate a new registration link for her, so she can register a new account at the paid level, then delete the previous account. See: [hilite path]Dashboard -› s2Member® -› PayPal® Buttons -› Registration Access Links[/hilite]

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