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Member Cannot Login to the System

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This topic contains 1 reply, has 2 voices. Last updated by  Bruce 3 years, 12 months ago.

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Posted: Wednesday Jan 9th, 2013 at 11:48 am #36786
Tammy Hawk-Bridges
Username: PME

Hello,

I have a member that cannot login to my system. They are getting this error:

503: Service Temporarily Unavailable
Too many IP addresses accessing one secure area!
Please contact Support if you need assistance.

Please advise.
Thanks!
Tammy Hawk-Bridges

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Posted: Thursday Jan 10th, 2013 at 7:23 am #36855
Bruce
Username: Bruce
Staff Member

Hi Tammy,

Thanks for reporting this important issue

s2Member does do this through Dashboard -› s2Member® -› Restriction Options -› Unique IP Access Restrictions. You can disable/change the settings for it there. To give your user access back, you can refresh his IP log by looking him up within the WordPress Dashboard under users. There is a checkbox there that will allow you to do this.

Let us know if problems persist after you take those steps
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