Membership Levels/Labels Not Updating

String of events:
-Program seemed to be working fine for about 6 members.. Users went through paypal purchase and account creation fine.
-Recently 6 new users completed paypal purchase but accounts where not created on wordpress. I ended up creating them manually.

Trouble shooting:
-I have removed all pluggins except for Xcloner
-Tried to create new member levels and labels.. they won’t save. I get the pop up window stating they have saved but there not there.
– Ran server scanner everything passed. http://healthysmoothies4u.com/s2-server-scanner.php

Hi Chris.

Trouble shooting:
-I have removed all pluggins except for Xcloner
-Tried to create new member levels and labels.. they won’t save. I get the pop up window stating they have saved but there not there.

You can try deactivating Xcloner too, and changing the theme to the default one. There may be a JavaScript conflict causing the settings to not save successfully. Knowledge Base » Common Troubleshooting Tips

-Recently 6 new users completed paypal purchase but accounts where not created on wordpress. I ended up creating them manually.

Are you using the PayPal buttons or pro-forms? The buttons won’t create an account, just process the payment, the user then has to register the account in your site. The pro-form will do the registration and then take the user to PayPal to complete the payment.