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Need private assistance.

Home Forums Community Forum Need private assistance.

This topic contains 4 replies, has 3 voices. Last updated by  Marcus Hinschberger 3 years, 7 months ago.

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Posted: Tuesday Jun 4th, 2013 at 1:55 pm #51344

Need private assistance for payment issues.

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Posted: Thursday Jun 6th, 2013 at 3:22 am #51456

Do you mean with your payment for the s2Member Pro license? or getting paid by your customers to sell them access to your content?

Posted: Thursday Jun 6th, 2013 at 4:27 pm #51545

Hi Cristián, It is in regards to incorrect payment amounts from customers.

Posted: Friday Jun 7th, 2013 at 6:49 am #51588
Bruce
Username: Bruce
Staff Member

It is in regards to incorrect payment amounts from customers.

Are you using Button Encryption?

See: Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Enable Button Encryption?

If you’re not, then there is no way for s2Member to stop this from happening. A User can change the price that they want to pay, which can be used in cases where you want to allow Users to set their own price (some Users do this).


I do notice that you have s2Member Pro, this shouldn’t affect PayPal Pro Forms. If Button Encryption is not the issue here, you can send us private details here:

s2Member® » Private Contact Form

Posted: Friday Jun 7th, 2013 at 3:41 pm #51632

Thanks! Button Encryption now set. Appreciate the quick response.

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