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New accounts not being activated

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This topic contains 1 reply, has 2 voices. Last updated by  Angela Neal 4 years, 5 months ago.

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Posted: Monday Jul 16th, 2012 at 4:12 am #19327
Peter Shaw
Username: petershaw

Hi. I have signed up two new paid members, but when they attempt to sign in, they are greeted with the message “Account not activated”. This is despite them having clicked on the account activation email link, and been acknowledged. What am I doing wrong? Thanks.

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Posted: Wednesday Aug 1st, 2012 at 12:15 pm #20919
Angela Neal
Username: sparklyscotty

Hi Peter, Are you running BuddyPress on your site also?
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