|Posted: Sunday Jan 6th, 2013 at 12:06 am #36368|
One of our users was downgraded at EOT (as expected). The next day they renewed their membership. We have the email from PayPal showing the transaction, but there is no indication in their user record that the payment was made and they were not upgraded to Level 1 nor were the custom capabilities set or EOT set.
Unfortunately I had the PayPal IPN logging turned off so I can’t look into the logs.
Any other ideas of where to look or suggestions as to what went wrong?
- s2Member® Products