Past Due Memberships Dropped from s2Member

This topic contains 3 replies, has 2 voices. Last updated by Cristián Lávaque 3 years, 6 months ago.

Topic Author	Topic
Posted: Tuesday Jul 2nd, 2013 at 11:27 am #52899
Randy Holland Username: Randy
Hello, Overall, s2Member is working well with our Membership-style website. Members pay for their level of content access, and they receive the content they’re expecting. However, if a membership becomes “past due” the member is dropped from the s2Member system. We would prefer that this does not happen. We can deal with collecting past due memberships based on a monthly CSV file. We don’t mind if our members go past due. Is this a possibility with s2Member? Could we pay for this customization? Thanks! Randy Holland

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Posted: Tuesday Jul 2nd, 2013 at 10:41 pm #52923
Cristián Lávaque Username: Cristian
You can have the EOT system not demote the user. See here: [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior[/hilite]
Posted: Wednesday Jul 3rd, 2013 at 3:57 pm #52964
Randy Holland Username: Randy
Thank you Christian. One more quick question, have the Automatic EOT Behaviors changed in the last 6 months or so? Some of the drop down options seem new. Best, Randy
Posted: Thursday Jul 4th, 2013 at 6:06 am #52993
Cristián Lávaque Username: Cristian
The settings “Membership EOTs also Remove all Custom Capabilities” and “EOT Grace Time (in seconds)” were added in v130220 (Feb 20, 2013). You can review the changelog here: s2Member® » Unified Changelog

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