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Payment Failing with Paypal Pro – IPN issue?

Home Forums Community Forum Payment Failing with Paypal Pro – IPN issue?

This topic contains 3 replies, has 2 voices. Last updated by  Cristián Lávaque 4 years, 7 months ago.

Topic Author Topic
Posted: Thursday May 17th, 2012 at 6:50 am #13762

Hi Guys,

I’ve got SSL enabled but am having problems putting through sales with PayPal Pro and s2member.

The error unhelpful just says “Error: Please contact support”

http://www.watchuktvabroad.com/index.php/memberfakesignup1

I noticed that when I try to save the suggested IPN into Paypal, paypal says that it cannot validate the URL. I wondered if this is something to do with the problem.

Chris

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Posted: Friday May 18th, 2012 at 7:18 am #13865

Hi Chris.

Do you have the log entries for the transaction? [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Logging[/hilite]

Is that a normal WP page? It’s weird to see index.php in the URL like that.

And it isn’t secure. This article will help, the part that talks about the custom field: Pre Sale FAQs » Do I need an SSL certificate to use PayPal® Pro or Authorize.Net®?

Could you post the suggested IPN you’re submitting to PayPal, please? [hilite path]Dashboard -› s2Member® -› PayPal® Options -› PayPal® IPN Integration[/hilite]

Thanks!

Posted: Friday May 18th, 2012 at 11:48 am #13880

Hi Chris,

Yes it’s a normal wordpress site, that index.php thing is something forced by our hosting company, no idea why it does that.

The suggested ipn is http://www.watchuktvabroad.com/?s2member_paypal_notify=1. I tried using an https version and also a version using /index.php/. the page /memberfakesignup1/ is secured with SSL. The only thing that appears odd in the log is the SetExpressCheckout bit, as we are on pro?

Btw I’ve posted this in the community forum as BenH as well (I’m helping Chris set this up) so ignore the other post, this is the log im getting when we try to add a user:

array (
‘METHOD’ => ‘SetExpressCheckout’,
‘RETURNURL’ => ‘https://www.watchuktvabroad.com/index.php/memberfakesignup1/?s2member_paypal_xco=s2member_pro_paypal_checkout_return’,
‘CANCELURL’ => ‘https://www.watchuktvabroad.com/index.php/memberfakesignup1/?s2member_paypal_xco=s2member_pro_paypal_checkout_cancel’,
‘PAGESTYLE’ => ‘paypal’,
‘LOCALECODE’ => ”,
‘NOSHIPPING’ => ’1′,
‘ALLOWNOTE’ => ’0′,
‘L_BILLINGTYPE0′ => ‘RecurringPayments’,
‘L_BILLINGAGREEMENTDESCRIPTION0′ => ‘Starter Package / description and pricing details here.’,
‘PAYMENTREQUEST_0_SHIPTONAME’ => ‘Jools3 Holland’,
‘PAYMENTREQUEST_0_SHIPTOSTREET’ => ”,
‘PAYMENTREQUEST_0_SHIPTOCITY’ => ”,
‘PAYMENTREQUEST_0_SHIPTOSTATE’ => ”,
‘PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE’ => ‘US’,
‘PAYMENTREQUEST_0_SHIPTOZIP’ => ”,
‘EMAIL’ => ‘fred@george.com’,
‘VERSION’ => ’71.0′,
‘USER’ => ‘censored’,
‘PWD’ => ‘censored’,

thanks for your help!

Posted: Friday May 18th, 2012 at 7:41 pm #13927

Thanks Ben.

When I tried the suggested IPN URL, Apache gives no error, but a 200: OK. Do you have the rest of the log entries for this transaction, from the other log files in the s2member-logs dir?

Also, could you post the shortcode you’re using for the pro-form?

Thanks!

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