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Paypal always successful

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This topic contains 2 replies, has 2 voices. Last updated by  Roman Geyzer 4 years, 10 months ago.

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Posted: Friday Mar 2nd, 2012 at 3:31 pm #7093
Roman Geyzer
Username: rgeyzer

currently i have an issue.
1. setup paypal as the gateway to pay for s2 to use.
2. tested and transaction went through successfully and gave back a “Paid subscriber ID”
3. never received the paypal payment.
4. now user can access the material blocked by s2 with out payment.

note: in our testing we discovered we put the wrong email so we understand why the payment was never received, but in checking with paypal the paypal accounts of the payer had a transaction which took money from them but was never verified so we could cancel the payment to the wrong email.

so my questions are:
1. do i have to do something special to wait for the payment to be verified by paypal before letting them access the material?
2. is their a cron job or something that needs to get run in order to check the paypal status of users payments.

my concerns are that if people figure out they can just cancel the payment that they would and that would make membership optional. ( really not what we want )

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Posted: Friday Mar 2nd, 2012 at 8:33 pm #7129

I see, and after you fixed the email address I hope new transactions worked properly with s2Member. Make sure all your PayPal integration with s2Member is configured properly.
[hilite path]Dashboard -› s2Member® -› PayPal® Options[/hilite]

Remember to keep logging enabled until things are running smoothly but, even then, it may be good to keep keep it logging.
[hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Logging[/hilite]

About those accounts that subscribed to the wrong account, you’ll have to check with PayPal how to straighten them out.

If your s2Member integration with PayPal is done properly, PayPal will notify s2Member of subscription cancellations and s2Member will apply the EOT behavior you defined in your settings.
[hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior[/hilite]

Same with giving access, PayPal is the one that informs s2Member after checkout, that the payment went fine before s2Member gives access. Sometimes PayPal delays this confirmation, in which case s2Member will show a message saying that an email will be sent soon with the link to register, and after getting the OK from PayPal, s2Member sends it.

So keep logging enabled, and double check that your integration is done correctly, and it should be fine. :)

Posted: Saturday Mar 3rd, 2012 at 3:44 pm #7184
Roman Geyzer
Username: rgeyzer

thanks for your help turned logging on and checking settings, i think everything should be good now

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