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paypal ok but no emails sent to payees

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This topic contains 3 replies, has 4 voices. Last updated by  Cristián Lávaque 3 years, 6 months ago.

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Posted: Sunday Jun 23rd, 2013 at 1:47 pm #52443

People can successfully pay on paypal, but they get no registration emails from S2 member – can anyone help me?

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Posted: Monday Jun 24th, 2013 at 10:37 pm #52505

I am having the same issue. My account details, IPN integration, and PDT auto return are all updated. I downloaded the server tool and uploaded to my host directory and that was fine. I also looked at the logs but DIDN’T see any communication between s2 Member and Paypal whatsoever. This is very frustrating. I had 6 live transactions with separate people and NO ONE received a confirmation email from s2 Member (that’s my only issue). I have been up for 18 hours with trying to fix this issue being the better part of that time. SOMEONE…..ANYONE….PLEASE HELP!!!!

Posted: Tuesday Jun 25th, 2013 at 5:31 pm #52554
Robert Hall
Username: rhbiz

I have the same problem, not a coder and therefore out of my league, I fear that support for the “free” product is little or none. If anyone with knowledge is willing to share advice, we all would appreciate it.

Posted: Thursday Jun 27th, 2013 at 3:19 am #52652

Please try these:

– Enable logging during tests. [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite]
– Verify that your PayPal integration is complete and correct. [hilite path]Dashboard -› s2Member® -› PayPal® Options[/hilite]
– Knowledge Base » Troubleshooting Email Delivery Problems
– Knowledge Base » Common Troubleshooting Tips

You can do your tests with live 1 cent transactions.

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