Plugin Settings keep disapearing

We are using Version 120703 + s2Member Pro v120703 and have been seeing all the settings completely disappear. We usually find out when a customer is unable to checkout.

We have Disactivation Safeguards turned on.

We have confirmed some sales in the past, and then after some period of time it seems to randomly loose all the settings.

We have exported the settings to be able to quickly import them when this happens again, but we really need to get some help with figuring out why they are disappearing.

Any thoughts?

Thank you for reporting this important issue.

I’ve never heard of any occurrences like this. Do you have any SQL cleanup utilities/tools running that might be doing this?

Nope, nothing like that.

Nope, nothing like that.

Interesting. Can you give us a list of plugins you have installed, please?

Sure here is what we have installed:

Add From Server
AG Custom Admin
AmazonSimpleAdmin
bbPress
bbPress Notify
BP Group Management
BuddyPress
Categories Images
ChartBoot for WordPress
Custom Content Type Manager
GD Star Rating
Gravity Forms
Import Users from CSV
jQuery UI Widgets
JW Player Plugin for WordPress
Login Logger
Profile Builder
Report Images Collection
s2Member® Framework
Search By Category
Social Media Widget
Tilt Social Share Widget
User Score Tracker
User Video Progress
WassUp Real Time Analytics
Wiki Lite
WordPress Importer
WP-FB-AutoConnect
WP Affiliate Platform
WP Custom Menu Filter Plugin
WP Survey And Quiz Tool

Michael, are you using some kind of caching in your server that may be causing this? Database and object caching are known to cause trouble.

Also, please try these: Knowledge Base » Common Troubleshooting Tips