Pre-Sale Questions

Your product is one that has been short listed for our membership site re-launch… before I make a final decision I just need to ask the following questions:

1. I need to be able to deliver files securely from both the S2 folder and my Amazon S3 account. The reason for this is that S3 has all of the Video and large files where smaller files can be delivered from the membership site.

2. Does S2 handle members being suspended by Paypal?

3. Once a user re-activates his paypal account will S2 handle this?

4. Does S2 allow me to give coupon codes to reduce the membership rate, not just for the first month but for all months?

Thanks!

Thank you for your inquiry.

We appreciate your interest in s2Member. :-)

1. I need to be able to deliver files securely from both the S2 folder and my Amazon S3 account. The reason for this is that S3 has all of the Video and large files where smaller files can be delivered from the membership site.

Yes. This will need to be specified in your Download URL. If you have Amazon S3 set up, s2Member will (by default) get the file from Amazon. If you have Cloudfront it will default to Cloufront. If you’d like to have a User download a local file when you have S3 + Cloudfront, or just S3 set up, you’ll need to set s2member-file-storage to local for the links to these files.

You can find out all the information on this when you install s2Member under: Dashboard -› s2Member® -› Download Options -› Shortcode Attributes & API Functions

2. Does S2 handle members being suspended by Paypal?

3. Once a user re-activates his paypal account will S2 handle this?

No, s2Member only cares if payments are failed or cancelled, or if they succeed. I’m actually unaware of any notifications that s2Member would receive from PayPal regarding an account suspension, but I’ll have our development team look into it.

4. Does S2 allow me to give coupon codes to reduce the membership rate, not just for the first month but for all months?

Yes. From the docs:

By default, s2Member will apply the discount to ALL amounts, including any Regular/Recurring fees.
* However, you may configure Coupon Codes that will ONLY apply to (ta) Trial Amounts, or (ra) Regular Amounts.
SAVE-10|10%||ta-only (10% off an Initial/Trial Amount; the ta=”” attribute in your Shortcode)
SAVE-15|15%||ra-only (15% off the Regular Amount(s); the ra=”” attribute in your Shortcode)
XMAS|5.00|12/31/2021|ra-only ( $5 off Regular Amount(s); the ra=”” attribute in your Shortcode )
5PER|5%|12/31/2021|all ( 5% off All Amounts; this is the default behavior “all” )

Let us know if you have any further questions/concerns. :-)