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Pro Form Paypal payment issues

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This topic contains 2 replies, has 2 voices. Last updated by  Bruce 3 years, 6 months ago.

Topic Author Topic
Posted: Monday Jun 17th, 2013 at 10:53 pm #52054
Adam Carlan
Username: acarlan

Hi s2member team! First, we love you :) This plugin is a core piece of what we do everyday. Which is also why the issues we are having are increasingly urgent.

We migrated to Pro Forms from standard paypal buttons last week. We were excited after testing the on-site card payments and getting a confirmation. However, we just noticed today that the PayPal option is not working at all.

Please see: https://bfainternational.com/premium-signup/

When a user attempts to sign up using PayPal as the payment option all is well until the click “Accept and Continue” in PayPal. They are brought back to, for example: https://bfainternational.com/premium-signup/?amount=7.99&type=monthly&s2member_paypal_xco=s2member_pro_paypal_checkout_return&token=EC-2DW60034576538946 and all the data is gone and no confirmation or error is given.

Unfortunately, it seems that PayPal is not even processing the payment at all. Just to be clear, we were using IPN and PDT for months before the switch and never had any issues. Can you kindly take a look and let me know what your wise eyes can see.

Thanks in advance!

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Posted: Tuesday Jun 18th, 2013 at 12:28 pm #52114
Adam Carlan
Username: acarlan

Sorry but wanted to bump this. It’s pretty urgent. Thanks!

Posted: Tuesday Jun 18th, 2013 at 12:50 pm #52124
Bruce
Username: Bruce
Staff Member

Thank you for reporting this important issue.

Could you make sure logging is enabled and send us a Dashboard Login so we could take a look?

You can send that information here: s2Member® » Private Contact Form

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