Pro version does not show up in WP admin pane

Hi,

I upgrade my single license to the unlimited one (Great)
I downloaded the last version from My Account page (Super)
I uploaded the directory under /wp-content/plugins/s2member-pro (copy of FileZilla link) no double S2member-pro

The directory is located next to the 3 others :
s2member
s2member-files
s2member-log

When I compare the content of s2member-pro directory, it’s the same as the one I downloaded (Fine)

Then … the pro version does not show up in the admin panel (list of plugins)
I have another installation which is working . It shows : Version 130221 + s2Member® Pro v130221)

Within the concerned installation, it shows : Version 130221

What I tried :
– find a similar problem in the kb : not found
– switch from theme (using 20 11, 20 12 and even a free theme I uploaded for the test) : still no show
– deactivate / activate S2 Framework in all of the previous configuration : still no show

Delete the upload – dowload again from myaccount, upload again in /wp-content/plugins
Re-test, theme switch …. still no show

The Framework works well (free version)
Remark : I did not configured paypal options for the free version (maybe important ?)

So …
Do not know what I have to do …

Thanks for your help
Eric

Thank you for reporting this important issue.

Can you send us a Dashboard and FTP Login via Private Contact Form so we can take a look?

See: s2Member® » Private Contact Form