Problem getting JW Player to work

We’re new to S2members Pro – converted from another subscription plugin – and are having trouble getting JW Player to work.

Our site has used JW Player for videos (download mode) for over 2 years, using Amazon S3 and Cloudfront (player is JW Player v6 plugin). We currently use PowerPress for audio. We would like to change to JW Player streaming for both audio and video for additional content protection.

We have configured S3 and Cloudfront in S2member and both appear to be working properly, since S2member auto created a cloudfront RTMP & Web distribution entry for our test audio file in S3.

But when I try to test by putting the shortcode in a page, I get only a blank page – no player on it.

First I tried just using the sample shortcode streaming audio with S3/Cloudfront:

[s2Stream player="jwplayer-v6-rtmp" player_path="/jwplayer/jwplayer.js" file_download="Demanufacturing_Consent_Episode_16.mp3" /]

That didn’t work – no player on the page – just a blank page

Then I read that because the plugin player doesn’t reside at root, but in a different folder, I need to change the “player_path”, which I did in this shortcode:

[s2Stream player="jwplayer-v6-rtmp" player_path="/wp-content/plugins/jw-player-plugin-for-wordpress/jwplayer/jwplayer.js" file_download="Demanufacturing_Consent_Episode_16.mp3" /]

That didn’t work either – still no player – but I’m a little confused by the suggested path – I don’t see a “jwplayer” folder in the “jw-player-plugin-for-wordpress” folder. So maybe i still don’t have the proper player path?

Any help just to get started in the right direction is greatly appreciated.