|Posted: Wednesday Aug 22nd, 2012 at 8:50 am #22742|
Our s2Member Pro site is integrated with ClickBank, so some subscription buttons are ClickBank buttons that sign up the user through ClickBank.com. We also have subscription downgrade (and upgrade) buttons that allow users to change their subscription levels.
Recently a user who had initially signed up using a ClickBank button tried to downgrade, and is now being charged for both subscriptions (one through ClickBank, the other directly through PayPal). He has only one username. We know how to refund the last payment and cancel the subscription in ClickBank (keeping only the downgraded PayPal subscription level), but how can we prevent this problem from happening in the future? Is there an issue with our button code?
ClickBank button to subscribe to Platinum membership (s2Member level 3):
Button to downgrade to Gold membership (s2Member level 2), only visible to users logged in at level 3 or higher:
(Both buttons are in PHP.)
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