Problems with Google Checkout – please help

This topic contains 1 reply, has 2 voices. Last updated by Cristián Lávaque 3 years, 7 months ago.

Topic Author	Topic
Posted: Thursday May 30th, 2013 at 8:55 pm #50970
Amber Soukup Username: carrascopa
When customers are using my google checkout integration I am noticing a high frequency of declined transactions but these guys are still getting access to my website. I have followed all the instructions, I have checked and double checked, My google checkout setting are set to “CHARGE” full amount, but even in a declined transaction it is still sending the check out confirmation email or redirecting them back to my website to register and my S2 member software is somehow allowing this. Any advice here? Please – Thanks

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Posted: Friday May 31st, 2013 at 9:12 pm #51090
Cristián Lávaque Username: Cristian
Amber, could you enable logging and reproduce the problem with a test transaction, or wait for a customer transaction to happen so it gets logged? [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite] Also, could you try these? Knowledge Base » Common Troubleshooting Tips After you get some log entries for the problem, please submit your site’s info using the contact form and leave a reply here letting us know so we can review your logs and configuration. Thanks! s2Member® » Private Contact Form

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