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Receiving fatal error after update of S2Memb

Home Forums Community Forum Receiving fatal error after update of S2Memb

This topic contains 5 replies, has 3 voices. Last updated by  Marco 3 years, 5 months ago.

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Posted: Thursday Jul 25th, 2013 at 12:25 pm #54075
Marco
Username: marcopaolo

The Plugin Cannot be activated because it triggered a fatal error:

Fatal error: Class ‘c_ws_plugin__s2member_roles_caps’ not found in /home/pazzomarco/marcopaolo.dreamhosters.com/wp-content/plugins/s2member/includes/classes/installation.inc.php on line 45

I did the update using the instructions for option: Manually updating s2Member® Pro via FTP (alternative).

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Posted: Thursday Jul 25th, 2013 at 3:54 pm #54089
Bruce
Username: Bruce
Staff Member

Thank you for reporting this important issue.

Would you mind if I took a look at your site? You can send login info here:

s2Member® » Private Contact Form

Posted: Thursday Jul 25th, 2013 at 5:38 pm #54113
Marco
Username: marcopaolo

~ AUTO-GENERATED NOTICE TO SUPPORT REPS

Action taken: I posted a private contact form and referenced this Topic.

Posted: Thursday Jul 25th, 2013 at 5:48 pm #54114
Marco
Username: marcopaolo

~ AUTO-GENERATED NOTICE TO SUPPORT REPS

Action taken: I posted a private contact form and referenced this Topic.

Posted: Friday Jul 26th, 2013 at 8:15 am #54143

Thanks, got the email.

I noticed that it’s not just s2Member Pro missing, but the s2Member Framework even. s2Member Pro is an add-on for the Framework. The Framework is required for the Pro add-on to work.

I checked the FTP and found the s2member folders in your plugins dir, but the s2member one (the framework) is practically empty, so it doesn’t get activated.

I renamed that folder to s2member.old so it wouldn’t be in the way, and reinstalled the framework using the WordPress plugin installer. It now shows up in your plugins list.

I verified the checksum of the framework and pro directories, and they were okay.

Once you activate the framework, the Pro add-on should activate as well.

I hope that helps. :)

Posted: Friday Jul 26th, 2013 at 9:42 am #54154
Marco
Username: marcopaolo

Thank you so much Cristiàn! I appreciate your help and really love the s2 member plugin.

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