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recurring payment not working

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This topic contains 2 replies, has 2 voices. Last updated by  Bruce 3 years, 5 months ago.

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Posted: Wednesday Aug 7th, 2013 at 5:06 pm #55368
alex alex
Username: alex

payment goes to paypal but does not set up recurring profile.

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Posted: Wednesday Aug 7th, 2013 at 5:06 pm #55369
alex alex
Username: alex

~ AUTO-GENERATED NOTICE

Action taken: I posted a private contact form and referenced this Topic.
Posted: Thursday Aug 8th, 2013 at 5:07 am #55407
Bruce
Username: Bruce
Staff Member

Thank you for reporting this important issue.

I’m sorry could you be a bit more specific? What Shortcode are you using? Are you using PayPal Pro or PayPal Standard? Do you know if you’re using a Payflow-style account or a regular account?

Check out this Knowledge Base article for info on Payflow vs non-Payflow: Knowledge Base » PayPal® Compatibility (Account Types)

Do you have logging enabled already?
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