Recurring payments for members added manually

I’m building a site for an organization that currently has many members which will be added to the s2member system. There will also be an option to join by mailing in a check; in which case these new members will need to be manually added to the system as well. The membership length is 1 year with recurring membership fees each year.

I know that a paypal button can be created that sets up a subscription where the member is notified of upcoming subscription renewal payments and is given a Paid subscriber ID but is there a way to add recurring payments to a current member who doesn’t already have a Paid Subscriber ID? Would they need to re-sign up using PayPal button and payment to be notified their membership dues are coming up, and if so would they need to create a new user? Is there a feature in s2member Pro that allows management of subscription payment notification or do I need to use a separate system to keep track of members who pay by check?

Any help would be greatly appreciated.

Hi Matt.

s2Member doesn’t send reminders for coming payments to the subscribers yet, even if they paid online instead of offline. This is something that will be added in the coming months when the new s2Member being developed gets released.

Having said that, you can add users to a mailing list with a sequence of emails that reminds them of coming payments when they are almost up. You can use the List Server API to integrate with MailChimp, for example. [hilite path]Dashboard -› s2Member® -› API / List Servers -› MailChimp®[/hilite]

Since users would be paying by check, there is no gateway IPN that would notify s2Member about lack of payment in order to know whether to stop the access or not. You’d have to change those users’ access manually from their profiles, or the users list.

I hope that answers the question. Please let us know if you have others. :)

I’m looking at a similar issue. Can’t we manually put in an “automatic EOT time?” It should then cancel their subscription and send an e-mail to any e-mails added to the bottom of the EOT/Deletion notifications panel. Is that correct?

It does not seem to be working for me. I’m trying to test this right now but it is not cancelling the subscription or notifying me. Any help is much appreciated.

Hi Glenn.

That’s right, you can set an EOT time manually editing their profiles.

Regarding the EOT notification working with those set manually, that’s what I believe happens. The documentation for it mentions even manual deletions, although it doesn’t specifically mention EOTs set manually. I’ll ask Jason to confirm this, I’ll let you know when I hear back from him in the coming days.

It is actually working great. It sent me an e-mail notifying me of the EOT running out and it automatically demoted the member to a free account. It seems I put the wrong date when I was testing–stupid errors can drive one crazy.

Thanks,

lol, yeah, don’t we all make one from time to time. :)

I’m glad you found the problem and that it’s working great. Thanks for the update!