Redirect to Members Options not working

Hi,

I’ve been using Pro for a couple of months with no issues, and been very happy with it. Suddenly the redirect to Members Options from access controlled pages has stopped working, and just presents the user with a blank screen. I haven’t changed anything, so I’m puzzled that this has happened so suddenly.

E.g. http://online-hypnotherapy.com/free-downloads should require visitors to at least sign up for free, but now just leads them to a blank page. As a result, users are not hanging around at all.

Thanks for your help,
John

I checked and got a 414, your webhost probably changed the URI length limit recently. Please see this article: Knowledge Base » Blank page, 414 error, request URI too long

Thanks Cristian, I checked with my hosting company, and they assure me that they have not changed any limits at all. What can I do to fix this as soon as possible?

Thanks,
John

Well, whether they changed the limit recently or not, that’s the error you’re getting with that page: 414. And your hosting should help you solve it, since they’re the ones with access to the setting to fix it. :)