Reference Transaction Errors

This topic contains 1 reply, has 2 voices. Last updated by Cristián Lávaque 3 years, 7 months ago.

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Posted: Tuesday Jun 11th, 2013 at 2:54 pm #51776
Brad Kuntz Username: kuntzbe32
I am receiving the error below after contacting paypal to enable reference transaction for express checkout. It has also been activated in paypal pro. I’m not sure if there is something else that I need to do. Can someone help me out? thanks! here is the error. – site is pressedsolutions.com/test Error #1. User authentication failed: 11452-Merchant not enabled for reference transactions. Please contact PayPal Merchant Technical Support (www.paypal.com/mts) and request `Recurring Billing` service, and also ask to have `Reference Transactions` enabled for Recurring Billing via Express Checkout.

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Posted: Wednesday Jun 12th, 2013 at 6:32 am #51817
Cristián Lávaque Username: Cristian
Did they confirm having enabled Recurring Billing service? Did they confirm enabling Reference Transactions for Recurring Billing via Express Checkout? If the error is coming up, my guess is that one of those may not have been done yet. I’d also verify that all the credentials you entered in your integration are correct: [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details[/hilite] [hilite path]Dashboard -› s2Member® -› PayPal® Options -› PayFlow™ Account Details[/hilite] [hilite path]Dashboard -› s2Member® -› PayPal® Options -› PayPal® IPN Integration[/hilite] [hilite path]Dashboard -› s2Member® -› PayPal® Options -› PayPal® PDT Integration[/hilite]

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