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Registration endless loop

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This topic contains 1 reply, has 2 voices. Last updated by  Cristián Lávaque 4 years, 5 months ago.

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Posted: Saturday Jul 14th, 2012 at 5:17 pm #19268

I am using S2member Pro with BuddyPress and the connection to PayPal is working fine. When a new member completes their payment and returns to the registration page all goes well as long as the member enters a password without capital letters. If they enter a capital letter, and then complete the registration they are brought back to the page with the password fields erased but no error message. If they try entering a password in all lower case and then submits the form, it still loops them back to the registration page with the password fields erased. If give up on that process and then access the registration page from the email link they rec’d the same thing happens. They are effectively totally prevented from registering.

Any suggestions?

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Posted: Monday Jul 16th, 2012 at 6:42 am #19338

Hi Carla.

Are you using the s2Member pro-form for registration, or BuddyPress’ form? I just tested the free registration pro-form and use a password with a capital leter and a space (Test 123), and didn’t get an error on registration or login.

Maybe another plugin you’re using is causing this behavior in your installation? As a test, you can try deactivating other plugins one by one and checking after each if the problem continues?

Maybe it’d be best if you don’t allow custom passwords and instead have WordPress email them one generated for them. It’ll be more secure, they’ll confirm their email address, and you won’t have the password format be a problem on registration.

I hope that helps.

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