Registration link expired

Hi

I have seen a few posts here on registration link expiring. I got so far one complaint (website just went live) on this issue but I have not seen a satisfactory solution yet that seems to work in the posts.

In my case, I logged in and saw that the user did successfully register after being automatically re-directed back to s2member from paypal. Apparently he then tried to click on the link that was sent to him in another e-mail.

So, 2 questions:

– If this should happen again and the customer was *not* able to successfully register, what is the real solution?
– Should I send you the s2member logs so that you can determine if all is well? I peeked in the logs but did not see anything odd with this registration.

Thanks
Colin

I am having similar issues. Is there any way to extend the link expiration period for confirmation of new registrants with auto generated passwords?

Hi Colin.

– If this should happen again and the customer was *not* able to successfully register, what is the real solution?

I don’t know what’s causing the problem in your case. Do other members register fine with the access link sent to them in the signup confirmation email?

You can try using a different URL shortening service (e.g. goo.gl). [hilite path]Dashboard -› s2Member® -› General Options -› URL Shortening Service[/hilite]

In my case, I logged in and saw that the user did successfully register after being automatically re-directed back to s2member from paypal. Apparently he then tried to click on the link that was sent to him in another e-mail.

So what was the error he had? From what you say, he did register successfuly after returning from PayPal, but couldn’t register with the link from the email? That’d probably be because he had already registered with the credentials s2Member set after checkout for his registration.

– Should I send you the s2member logs so that you can determine if all is well? I peeked in the logs but did not see anything odd with this registration.

Sure, you can send them if you want. s2Member® » Private Contact Form

Hi Chris.

I am having similar issues. Is there any way to extend the link expiration period for confirmation of new registrants with auto generated passwords?

You can try another shortening service for the links. [hilite path]Dashboard -› s2Member® -› General Options -› URL Shortening Service[/hilite]

Or do you mean after they register the account and get sent the New User email with the password? That password won’t expire.