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Renewal question

Home Forums Community Forum Renewal question

This topic contains 10 replies, has 3 voices. Last updated by  Don Denbo 3 years, 7 months ago.

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Posted: Wednesday May 8th, 2013 at 5:57 pm #49514

Can you please explain how renewals works. I am using 1-year non-recurring membership with PayPal standard. My understanding is that membership must be non-renewing with PayPal standard. So, how do I set up a renewal for the next year? Does the member need to register again? Will I get duplicates?

thanks.

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Posted: Thursday May 9th, 2013 at 1:07 am #49557
Bruce
Username: Bruce
Staff Member

So, how do I set up a renewal for the next year? Does the member need to register again? Will I get duplicates?

No, a User does not need to register again. You can have Users re-up their subscription using these forms:

Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms

Posted: Monday May 13th, 2013 at 10:34 am #49818

Will this work when using PayPal standard? Andis the a standard way to direct site visitors?

Thanks.

Posted: Monday May 13th, 2013 at 4:33 pm #49869
Bruce
Username: Bruce
Staff Member

Will this work when using PayPal standard? Andis the a standard way to direct site visitors?

Dashboard -› s2Member® -› PayPal® Buttons -› Subscr. Modification Buttons

I’m unsure what you mean about a way to direct site visitors. Are you looking for a way to tell Users that are logged in to use a specific Button/Form? You can do that with Shortcode Conditionals.

See: Knowledge Base » Simple Shortcode Conditionals

Posted: Monday May 13th, 2013 at 9:20 pm #49898

Ok, thanks.

What about the PayPal standard issue? Do I still use the pro forms?

Posted: Wednesday May 15th, 2013 at 12:47 am #49992

No, he probably missed that you said PayPal Standard or confused it with another post he just read when he replied. PayPal Standard is not supported by the pro-forms, only the buttons work with PayPal Standard. Sorry about the confusion.

If you’re selling non-recurring, do you mean a 1 payment subscription or a buy-now transaction? If you don’t give a trial term, then it’s better to use a buy-now than subscriptions for a single payment. [hilite path]Dashboard -› s2Member® -› PayPal® Buttons -› Shortcode Attributes -> rr="BN"[/hilite]

If you use buy-now, then to extend his access the user can be logged in to his existing account, pay again with the buy-now button and have the new paid time be added to the paid time he had left from the previous payment.

In your EOT Behavior panel there’s a setting to have these buy-now purchases extend the time he has left. See: [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior -> Fixed-Term Extensions (Auto-Extend)[/hilite]

Posted: Wednesday May 15th, 2013 at 1:05 am #49995

I set up the memberships as 1year non-recurring as this is what I understood to be supported by PayPal standard for a 1 year membership term,

So, I assume that I can follow the information you provided and that this will work to extend the term. We are somewhat concerned about getting duplicate members.

Thanks

Posted: Wednesday May 15th, 2013 at 1:28 am #50000

Make sure that your shortcode has the [hilite mono]rr[/hilite] attribute set to [hilite mono]BN[/hilite] (buy now), then the auto-extend will work if they pay again while logged in to their existing account.

If they’re logged out, then the payment will go towards a new account. One way to prevent this happening by mistake, you can allow free registrations and only have the payment button shown to logged in users to upgrade the account.

Posted: Wednesday May 15th, 2013 at 1:36 am #50001

So, as long as they are logged in, I only need to make sure that the rr attribute is correctly set to ben. I do not have to set up anything else. Is this correct?

Thanks.

Posted: Friday May 17th, 2013 at 4:35 am #50104
Bruce
Username: Bruce
Staff Member

So, as long as they are logged in, I only need to make sure that the rr attribute is correctly set to ben. I do not have to set up anything else. Is this correct?

Sorry for the delay in reponse.

Yes this is correct. You should set your rr attribute to BN, and s2Member can detect if a User is logged in or not.

Posted: Friday May 17th, 2013 at 10:45 am #50132

Great. Thanks for your help.

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