I need the following functionality:
1. Orders management – I need to be able to manage an order as well as payments. s2Member only keeps track of what level a user has paid for. If a user pays for multiple levels, it only keeps track of the most recent subscription.
2. Multiple subscriptions/orders – I need to be able to manage/track multiple subscriptions/payments/orders per user. s2Member doesn’t allow this.
3. Payment history – I need to be able to view and provide the user an order history as well as payment history. s2Member can support this if I program it and I know this is something you are working on for the next version which is supposed to come out later this year, but I cannot wait that long.
4. Out of the box reports. I need various reports (that I do not have to program myself). s2Member does not provide this.
While s2Member does not support tracking this information (for security reasons) you can get this information with s2Member’s API Notifications.
See: Knowledge Base » Building An API Notification Handler
We do not advertise the ability to track payment history or generate reports anywhere on our site. If you take a look at our Refund Policy we only provide refund if:
However, we will consider a refund within the first 30 days of your purchase, if you are unable to install a Product. Or, if the Product fails to perform basic functions, as designed. And, you HAVE already worked with, and followed all advice presented by our support team, in an effort to resolve these issues. Any refunds that are processed, will be granted at the sole discretion of s2Member®.
I hope you understand the reasoning behind this, as s2Member is non-tangible, irrevocable, digital good that can’t simply be returned we cannot just provide refunds because the plugin does not do something that we did not advertise.
Thanks for your understanding.