S2 & reactivation of suspended recur payments

Hi guys!

I’ve never been able to test this up to now, but I wondered if S2 can gracefully manage users whose PayPal recurring payments have been suspended and then re-activated?

I have a few payments from members each month whose recurring payments get suspended after failed charging attempts.

S2 received the IPN no problem and demotes these members, leaving notes in the backend of when they were demoted etc.

If the user went into their PayPal account and re-activated their profile with new billing info for example, would S2 pick this up and upgrade the user to level 1 again for example?

Any advice would be great.

This would stop people having to set up new PayPal payments as they could just re-activate their existing one.

Ross :)

Thank you for your inquiry.

If the user went into their PayPal account and re-activated their profile with new billing info for example, would S2 pick this up and upgrade the user to level 1 again for example?

Last time I checked, s2Member does not have anything in it’s IPN processors that can handle this. You could try it, though. I’ll send an email to Jason and see if he knows, and get back to you if he can confirm.

Cheers Bruce, that’s great!

Thanks! :)