S2Member id failing to load it's default css

http://paulfostermarketing.co.uk/s2member

Everything was fine, I had a child/parent theme confliction that caused a 500 server error. That was resolved, but wordpress couldn’t then see any plugins. That was resolved, but then all the plugins had to be re activated.

When s2Member Pro was reactivated, it couldn’t load it’s css. I am assuming it cannot run s2member pro class-autoloader.inc.php for some reason.

I have deactivated all plugins and reverted to 2010 theme, but no luck.

I have also deleted the plugin, both the framework and the pro files. I then reinstalled – no change. Todays update has not had an effect either.

Any ideas please?

You can try the rest of the suggestions here: Knowledge Base » Common Troubleshooting Tips

Also, could you check that it’s not a caching issue? And make sure you don’t have database and object caching enabled, they’re known to cause random problems.

Yes, I have gone through the troubleshooting, and also run the s2-server-scanner, and all is good.

I have no caching plugins or consciously doing any caching, and I don’t understand how to enable database or object caching, so unless that’s happened with out me knowing, I don’t know.

I have switched on debug in wp config, and I get the following message, so there appears to be some caching problem somewhere.

Notice: Undefined variable: cache_needs_updating in /home/pafoster/public_html/paulfostermarketing.co.uk/wp-content/plugins/s2member/includes/classes/cache.inc.php on line 94

I have switched on debug in wp config, and I get the following message, so there appears to be some caching problem somewhere.

This is just a non-fatal error that shows up with WP Debug enabled, because s2Member does not support WP Debug being on. This isn’t affecting anything with your site’s caching.

I just took a look at your site’s source code, and it is in fact linking s2Member’s CSS and JavaScript in the source code. However this file is not being fired. It looks to me like a permisisons issue with your s2member-o.php file. Make sure that the permissions on this file is 775 in via FTP, please.

Changed from 644, but no joy. Might there be other files that need permission changes too?

Also have this in my server error log:
[Wed Jun 19 15:51:42 2013] [error] [client 82.24.56.190] SoftException in Application.cpp:256: File “/home/pafoster/public_html/paulfostermarketing.co.uk/wp-content/plugins/s2member/s2member-o.php” is writeable by group, referer: http://paulfostermarketing.co.uk/s2member/

I get a 404 when I try to open http://paulfostermarketing.co.uk/wp-content/plugins/s2member/s2member-o.php. I don’t know if the file is actually missing, or you have a rewrite rule or some security thing in the server preventing the file from being reached. Have you asked your webhost?

All sorted. Thank you.

Great! Thanks for the update. I’m glad you sorted it out. :)