S2Member not sending trial info to Clickbank

I have successfully configured S2 Member Pro as well as ClickBank.

ClickBank is able to test & verify the connection to my installation.

I’ve generated a recurring ClickBank button that specifically matches the recurring product I have in ClickBank, including a free 30 day trial period.

When I execute a test order, I am taken to ClickBank where I’m asked to complete the payment information. I use the ClickBank testing credit card to complete the transaction.

The transaction completes just fine. S2 Member Pro processes everything and sends out welcome Emails, etc.

So, with all that good news out of the way, here’s the problem. During the order process, the free trial period is not being reflected.

Instead of a free trial, ClickBank is asking for the “initial payment” of a specified $ amount. It also shows “future payments” but never indicates the free trial that has been specified both in the button creation as well as within ClickBank itself.

I’ve reviewed the log and I can’t seem to find a variable being passed to ClickBank that would tell it to trigger a free trial period.

I appreciate any help on this. I’ve searched the Forms, the Knowledge Base, etc. but couldn’t find a specific answer to this particular issue.

Thanks for your help!

Could you send me your site info so I can review the integration? s2Member® » Private Contact Form

Thanks!

Hi, I would be happy to. But I need to set up a user account for you tied to an Email because our system sends a security token as a part of the login process…

You can use this email: cristian@websharks-inc.com