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s2member pro bought in error

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This topic contains 4 replies, has 2 voices. Last updated by  Cristián Lávaque 3 years, 5 months ago.

Topic Author Topic
Posted: Wednesday Jul 24th, 2013 at 9:55 am #53991

Hi
I am working with the designer of a new web site and he is the WordPress guru, I am only involved to assist with the database and PHP problems.
I have to import many users so searching on the internet I saw your Pro version contains an import version, I thought the price was well worth the saving in time so I bought the pro version to add to the site. I now realise that the site already has the pro version installed, my partner had bought the unlimited pro version already.
Can I have a refund please
site url cowleygroves.com username nickcwizardscx
Thanks
Nick

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Posted: Thursday Jul 25th, 2013 at 8:58 am #54033

Hi Nick. I’ll forward this to Elizabeth in Billing. Could you please tell us what your partner’s username is here as well? Thanks.

Posted: Thursday Jul 25th, 2013 at 11:01 am #54048

Hi Cristian
My partners username is artificialart
Nick

Posted: Wednesday Jul 31st, 2013 at 2:49 pm #54530

Hi Cristian

Is there any news on this please?

Nick

Posted: Friday Aug 2nd, 2013 at 3:58 am #54742

Elizabeth reviewed this and adjusted your account. I think you were sent an email about it. Let us know if you need more help. :)

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