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S2Member Pro Installation Failure

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This topic contains 2 replies, has 3 voices. Last updated by  Jason (Lead Developer) 4 years, 10 months ago.

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Posted: Friday Feb 24th, 2012 at 11:19 am #6274
Trina Hemphill
Username: trina

Attempting to Download S2member Pro. Basic S2Member already installed. Took following steps to upload Pro plugin:

Click on the zip file from the S2Member site
Found the file in my downloads
Opened the file on my Mac to get file out of downloads
Moved contents of s2member-pro folder into a new folder on my desktop
zipped the file
went to my buddypress ftp
searched for file. Found it. Hit upload button.
Got following message:

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin install failed.

However, I can see the php and other files in the folder. What went wrong? Please advise.

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Posted: Friday Feb 24th, 2012 at 12:03 pm #6280
Eduan
Username: Eduan
Moderator

Hi there, thanks for your inquiry.

Could you please follow these instructions on how to install s2Member:
s2Member® » Pro » Install/Upgrade Instructions

Hope this helps. :)

Posted: Monday Feb 27th, 2012 at 10:20 pm #6624
Staff Member

Thanks for the follow-up.

It sounds like the s2Member Pro add-on was being installed as a plugin for WordPress, and since it’s not, you received an error. s2Member Pro should just be uploaded via FTP please. As Eduan mentioned, this article walks you through the installation process. s2Member® » Pro » Install/Upgrade Instructions

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