S2Member stopping site load on Mac's

Hi there,

I have recently launched a professional network website called the High Growth Coach Network (http://www.highgrowthcoach.org) which is driven through S2Member Pro. Since the launch we have had a number of members comment that the site has been very slow when using Mac’s on both Chrome and Safari (See below):

“Using my iMac this I tried to access the site using Chrome, I gave up after 5 mins of no activity. I tried another site on Chrome and got instant access. I then tried Safari and it took over a minute to access successfully.”

I isolated the problem by turning off each plugin one-by-one until I recognised that it was the S2Member plugin creating this issue.

This is obviously very important to resolve as the website’s success depends on the site being quickly and easy to load so Members re confident in the Network to upgrade.

I would appreciate any help regarding this and would love to find a resolution.

Regards,

James Dillon
High Growth Coach Network

Hello James,

Do you have a caching plugin like Quick Cache installed?

Hi James.

Right, a good caching plugin would help.

Now, we don’t have other users reporting this issue, so it seems particular to your site.

Could you do a test? Install a clean WP in another directory, with the default theme and no plugins other than s2Member, and test your speed with a Mac browser loading it. Do you have the same lags or not?