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S2Pro Member – Emtremely poor setup

Home Forums Community Forum S2Pro Member – Emtremely poor setup

This topic contains 1 reply, has 2 voices. Last updated by  Eduan 3 years, 10 months ago.

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Posted: Thursday Mar 7th, 2013 at 7:58 pm #44018

I posted this over 24-hours ago, but still no answer: this is over a week I’ve been trying to get an response from you!

Hello,

First, I am a fully paid-up member of S2Member. Second, my own members have been receiving 503 errors when trying to login to my membership site. I then tried to login to the S2members area (this website), and I myself receive the same 503 error that my customers are receiving. This happens every time I try and login – of course, the error message says ‘Please contact Support’. Which is, what I’m trying to do; but, I can’t do that as I have to login. There is no other obvious means of contacting you on this website.

I’ve ‘liked’ your Facebook page, in order to send a message to you (three days ago) – no repsonse.
I then comment on a FB message to get someone to respond (yesterday) – no response.
There isn’t even a phone number I can call to contact you about this!
I even sent an email to Websharks Inc: again – but no surprises here – no response.

This morning I’ve been looking at sending a fax to you. Then it finally occurred to me that I might be able to register under someone different and login as a free member. Here I am.

Two questions:
Can someone assist me with this? I’ve changed the mod settings on my htaccess; I’ve changed the IP settings to unlimited – which all helps for members logging into my site – BUT I CAN”T LOGIN TO YOURS!

My Subscr. ID is 4JY548830N082042M

Please contact me through the registered email you have on your system. It would also be very much appreciated if you could attend to this pretty quickly.
Regards,
Russ

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Posted: Friday Mar 8th, 2013 at 2:08 pm #44117
Eduan
Username: Eduan
Moderator

Closing this as a duplicate topic of your other post:
http://www.s2member.com/forums/topic/extremely-poor-setup/

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