s2stream local storage

Hi –

We’re using S3/Cloud Front CDN and everything is working great now. But we want to serve up one particular video from our own server. With this shortcode

[s2Stream player="jwplayer-v6" player_path="/jwplayer/jwplayer.js" player_key="MYKEYGOESHERE" storage="local" file_download="video.mp4" /]

The file video.mp4 is in the s2member-files/ directory. (Not in the access-s2member-levelX directories.)

And it generates this PHP code on the webpage for the JW Player call

sources: // Available sources.
					[
						{file: 'http://www.bitsworkshop.org/premium/wp-content/plugins/s2member-files/s2member-file-stream-no/s2member-file-inline/s2member-file-storage-local/video.mp4'}
					]

JW Player reports “Error Loading Media, File Not Found”.

Putting just this URL in the browser causes a 500 Internal Server Error. Is there perhaps a mod-rewrite issue or are the parameters on the URL wrong?

The system log reports

[Tue Apr 23 04:02:04 2013] [alert] [client 109.6.100.198] /usr/local/4admin/apache/vhosts/bitsworkshop.org/httpdocs/premium/wp-content/plugins/s2member-files/.htaccess: Option MultiViews not allowed here

How do we get this fixed or what do I need to change?

Thanks,

Ira

Well, the URL that doesn’t use mod-rewrite seems to work:

http://www.bitsworkshop.org/premium/?s2member_file_download=video.mp4

So it does look like a problem with your htaccess. I’d contact your webhost about it.

Hi Cristian,

Your reply doesn’t make sense on a few levels. Hopefully you will be able to help me figure out what is going on..

1. You shouldn’t be able to view the file since you haven’t logged in. (I didn’t see you having registered as a free account.)
2. When I try the non-rewritten URL above – and I’m not logged in, I receive the page that requests I register (as expected).
3. When I try the non-rewritten URL above and I’m logged in, it generates a Cloud Front request that results in this XML error file

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
< Code>NoSuchKey</ Code>
<Message>The specified key does not exist.</Message>
<Key>video.mp4</Key>
<RequestId>EC6C6B99D12B2BEF</RequestId>
<HostId>
fXAmb8d31vk5WIf/So7H41gZtSzSgEOAwU7anPSLznMHmaz4cxk5bXLtYgX8/7jS
</HostId>
</Error>

4. The httaccess I am using is the one supplied by S2member and it appears to do all the other rewrites correctly.

Would you kindly reverify your answer above?

Thank you,

Ira

I didn’t register an account, and couldn’t download the file because I wasn’t logged in. I meant it worked because it sent me to the Membership Options page as expected, instead of giving a 500 error as the other URL did.

I couldn’t tell about the CloudFront error because I didn’t get that far. You can send your site’s info so I take a look at this. Let me know when you sent it. s2Member® » Private Contact Form

The CF error you got says “NoSuchKey”, did you verify that you have the file video.mp4 in your bucket? Make sure the casing is correct too, it’s case sensitive. When you send the info, please include the name of the bucket you have in S3 and the name of some files you have in it.

Hi Cristian,

Ah, got it now as to why it “worked” for you. I’ve sent you log in info via the Private Contact form.

The file video.mp4 is NOT in my S3 bucket since I want to serve it from my normal server and not S3. (Actually it is a much larger video file but this in one is a stand in for testing.) As mentioned above, the file video.mp4 is in /wp-content/plugins/s2member-files. This is where I would like to serve a file from.

Here is a draft post that I am trying to use the code in
http://www.bitsworkshop.org/premium/wp-admin/post.php?post=641&action=edit

Almost all of my other posts, have a video being delivered via S3/CloudFront.

Thanks,

Ira

Thanks for the info.

I see that the URL for the local file seems formatted correctly. The problem seems to be with the directory itself. If I try opening http://www.bitsworkshop.org/premium/wp-content/plugins/s2member-files/ I get a 500 error too.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, admin@webmasters.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Did you contact your webhost to see if they can help understand the reason behind it?

Hi Cristian,

They referred me to the error message (in my original post) about MultiViews (whatever they are) are not allowed in the .htaccess file. I’m using whatever was installed by s2member. What are MultiViews? How do we check that it is correct?

Thanks,

Ira

I’ll have to ask Jason about that, because it’s the first time it comes up as a problem. I’ll let you know what he says as soon as I hear back from him.

Thanks for the heads up on this thread :-)

MultiViews are explained here, they are an Apache standard.
http://httpd.apache.org/docs/2.2/content-negotiation.html

It is not detrimental to the functionality of s2Member, so if you are running a server which is having trouble with that setting, please remove it from the list in the /s2member-files/.htaccess file.

Find this line:
Options +FollowSymLinks -MultiViews -Indexes

Change it to:
Options +FollowSymLinks -Indexes

Hi Jason & Cristian,

Removing the MultiViews did the trick. Now, I can serve up media from both S3/CloudFront and from my local server.

Thanks,

Ira

Great! Thanks for the update. :)