S3 folder not showing up in wordpress

Hi guys,

so my issue is that I am completely missing a folder inside my main s3 bucket when using the wordpress plugin. These files previously worked perfectly, not the download link are getting 404 errors, like they don’t exist.

Now, the permissions on this folder are the same as folders that are working fine. The folder name is all lowercase & everything seems to be just the same as the working folders.

What is weird is that these files show up file inside the firefox s3 organizer.

As this is linking to member content that is now serving up error for all my members, any help would be extremely appreciated.

Thanks,

Jason

so my issue is that I am completely missing a folder inside my main s3 bucket when using the wordpress plugin. These files previously worked perfectly, not the download link are getting 404 errors, like they don’t exist.

Are some of your downloads working, and just the files within this particular directory not loading? Or is this for all of your files?

If it’s all your files, I’d recommend setting up your integration again.

See: Knowledge Base » Reset the Amazon S3/CloudFront integration

It’s everything inside a folder called “template” which is inside my bucket. All other folders show up fine. Also, this folder was previously working perfectly.

Any advice?

best
Jason

It’s everything inside a folder called “template” which is inside my bucket. All other folders show up fine. Also, this folder was previously working perfectly.

Try using the information here to reset your configuration for s3, and set it back up. Are you using CloudFront, or just a s3 Bucket?

I’m just using an S3 bucket… I see everything fine in Firefox’s S3 organizer, but not in my wordpress back office.

I’m just using an S3 bucket… I see everything fine in Firefox’s S3 organizer, but not in my wordpress back office.

Yes I’d definitely recommend retrying the integration. Let us know if that doesn’t work and we can work from there.

please explain how to reset the integration.

thanks,
Jason

This article explains it: Knowledge Base » Reset the Amazon S3/CloudFront integration.

Could I pay someone to hook me up on this? I just don’t want to screw anything up.

I can give you an admin login etc..

email me at innerstatejt@gmail.com

thanks,
Jason

We don’t give this kind of service, but maybe a developer browsing this forum sees your post and contacts you. Or you could try posting the job in a freelancer board like jobs.wordpress.net, odesk.com or elance.com.