Security header is not valid

Hi, I recently purchased s2member Pro to integrate with PayPal Pro. After installing all the API credentials I am getting a “Security header is not valid”. Can you help me with this thank you?

• This topic was modified 4 years, 9 months ago by  Joe Jennings.

Hi Joe.

Could you please enable logging, try a new transaction and then quote here all the log entries related to that test? Please x-out any private info (e.g. email address).
[hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Logging[/hilite]

Thanks!

Hi Christian, I just tried your suggestion and I am still getting the same error message, thanks.

Hi Joe,

Could you please provide us with the log entires?

I’m sorry but I am new to this, where would I find the log entries?

Hi I’m still trying to get help with this “security header error”, thanks!

Hello Joe, thanks for the follow-up.

You will find the log entries under WordPress Directory -> wp-content -> plugins -> s2member-logs. You have to access these files through FTP in order to find them.

Hope this helps. :)

deny from all

Joe, using an FTP client like FileZilla, go to the directory [hilite mono]/wp-content/plugins/s2member-logs/[/hilite] and you’ll find the log files there. Open them all and copy the entries related to the transaction that gave you the error, paste those entries here and x-out any email address, please.

Thanks. :)

I did, and the only file that was in the folder was and htaccess doc. I opened it and it had “deny from all” inside.

I see. And you have logging enabled here?
[hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Logging[/hilite]

Could you post here the shortcode for the button you are using when you get the error?

Could you post the URL of the page with your button to give it a look, please? If you want to keep it private, please use the contact form.
s2Member® » Private Contact Form

Thanks!

• This reply was modified 4 years, 9 months ago by  Cristián Lávaque.

https://inspiredknots.com/shopping/products-page/bow-ties/test/

I don’t see an s2Member button there. That’s a store page with a button to add to a cart. You seem to be using a shopping cart plugin, I don’t see s2Member there.

Could you show me where the s2Member button is? Thanks :)