Starting with Level #0, not working

I’m a first-timer. I believe I have followed all the steps. It was working a few days ago. now its not. Everybody that registers for a free account (which should be level 0) ends up being a subscriber. My users cant see any pages because i have all of my pages set up for level 0 and 1. which to see level 1 you would have to pay for to see those pages. Not to worried about level 1 because well, level 0 not working anyways. can anybody help me with level 0. why is that not working?! i have the s2member pro plugin install right now.

Did you check in General Options that the setting in Open Registration had not changed?
It needs to be set to “yes, allow open registration” to allow free subscribers. If it’s set to no, then there is no level 0.

Ya , I did check that and played around with that for awhile. When I set “yes, allow open registration” in s2member to allow free subscribers. WordPress makes every who registers as a subsciber. not a level 0. Thats how it all started. so i switched it back to “no” in s2member but still having the same problem. I’ll try again. if i dont reply back asap. That means it didnt solve the problem I’m having. any more ideas. I can use them…..

Okay, here are a few more ideas (you need to leave open registration set to yes, so please make sure you do).

– Have you defined a label for level 0 (free subscribers) in membership levels/labels?
– When you check that, on the same page, make sure force wordpress to use your labels is not set to yes, and you can try to reset to the default roles/capabilities as well (make sure it’s not going to create issues with other plugins you might be using, especially if your site is already live). Having an up to date backup of the website is HIGHLY recommended before trying these two (ie set maintenance mode on, backup, and only get out of maintenance more once you know you won’t need to restore the backup).
– You can also install the capabilities manager enhanced plugin from the wordpress repository (it will find it if you search for it from the add new plugin screen) and check the roles in your website install.

Let us know how that goes.

Rechecked everything, like you mention. Added a fake profile and after registration, still a Subscriber (role). i cant remember if thats the default for level (0).

Yes, level zero are subscribers, because they have registered, like paid-for members.
level 1-4 is for paid for members.
What you need to check is if they have a level 0.

Edit: can you see the pages set to “require level 0 or higher” when logging in with the free subscriber?

• This reply was modified 3 years, 4 months ago by  Manni01.