|Posted: Thursday Feb 9th, 2012 at 7:27 pm #4694
I am currently using wordpress and s2member for a member services website. I have had my first cancel request so I setup a Paypal Pro Cancellation form. When I have the client navigate to the cancellation page at the top of the form it says “Please log in at PayPal to cancel your subscription.”
Below that is my form with the statement – “This will cancel your account. Are you sure?”
When I click the submit button nothing happens the message at the top remains.
Since I am using Paypal Pro forms and have users signing up without having to be sent to paypal shouldn’t the form just allow the current user to cancel? Why am I getting a message that requires a paypal login….which most customers won’t have unless they are using paypal.
Thanks for your help in this matter. I would like to be able to just have members click cancel rather than having to signin to paypal. Is there a setting I might be missing? Everything else is working great.
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