Subscription created then canceled automaticl

Hi
That is my first post
i have same problem that happen to philp

from 10 days i found new user created with gold member that mean he paid 65$ and paypal appear that he didn’t pay anything just payment created then after 6 hours i found him free member and in paypal payment canceled

now all new user have same problem thay have access to paid membership then they converted to free and No MONEY in my paypal, payment canceled after 2 or 3 hours

i use paypal express but i use paypal pro and delete credit card option in button and i work good else 10 days ago
Help me
Thanks

PHP v5.3.18 :: WordPress® v3.4.2 :: s2Member® v121023 :: s2Member® Pro v121023
Memory 33.75 MB :: Real Memory 34.50 MB :: Peak Memory 33.82 MB :: Real Peak Memory 34.50 MB
http://www.privacy3.com/privacy-online-signup/gold-membership/
User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:16.0) Gecko/20100101 Firefox/16.0
——– Input vars: ( Sun Dec 2, 2012 8:14:52 pm UTC ) ——–
array (
‘METHOD’ => ‘SetExpressCheckout’,
‘RETURNURL’ => ‘https://www.privacy3.com/privacy-online-signup/gold-membership/?s2member_paypal_xco=s2member_pro_paypal_checkout_return’,
‘CANCELURL’ => ‘https://www.privacy3.com/privacy-online-signup/gold-membership/?s2member_paypal_xco=s2member_pro_paypal_checkout_cancel’,
‘PAGESTYLE’ => ‘paypal’,
‘LOCALECODE’ => ”,
‘NOSHIPPING’ => ‘1’,
‘SOLUTIONTYPE’ => ‘Sole’,
‘LANDINGPAGE’ => ‘Billing’,
‘ALLOWNOTE’ => ‘0’,
‘L_BILLINGTYPE0’ => ‘RecurringPayments’,
‘L_BILLINGAGREEMENTDESCRIPTION0’ => ‘$65 USD / Quarterly ( recurring charge, for ongoing access )’,
‘PAYMENTREQUEST_0_SHIPTONAME’ => ‘Test Test’,
‘PAYMENTREQUEST_0_SHIPTOSTREET’ => ”,
‘PAYMENTREQUEST_0_SHIPTOCITY’ => ”,
‘PAYMENTREQUEST_0_SHIPTOSTATE’ => ”,
‘PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE’ => ‘US’,
‘PAYMENTREQUEST_0_SHIPTOZIP’ => ”,
‘EMAIL’ => ‘zeftingbeh@yahoo.com’,
‘VERSION’ => ‘71.0’,
‘USER’ => ‘i hide it’,
‘PWD’ => ‘xxxxx’,
‘SIGNATURE’ => ‘xxxxx’,
)
——– Output string/vars: ( Sun Dec 2, 2012 8:14:52 pm UTC ) ——–
TOKEN=EC%2d4EL109702P912813S&TIMESTAMP=2012%2d12%2d02T20%3a14%3a52Z&CORRELATIONID=1cdbaa7c99972&ACK=Success&VERSION=71%2e0&BUILD=4181146
array (
‘TOKEN’ => ‘EC-4EL109702P912813S’,
‘TIMESTAMP’ => ‘2012-12-02T20:14:52Z’,
‘CORRELATIONID’ => ‘1cdbaa7c99972’,
‘ACK’ => ‘Success’,
‘VERSION’ => ‘71.0’,
‘BUILD’ => ‘4181146’,
)

PHP v5.3.18 :: WordPress® v3.4.2 :: s2Member® v121023 :: s2Member® Pro v121023
Memory 33.68 MB :: Real Memory 34.50 MB :: Peak Memory 33.76 MB :: Real Peak Memory 34.50 MB
http://www.privacy3.com/privacy-online-signup/gold-membership/?s2member_paypal_xco=s2member_pro_paypal_checkout_return&token=EC-4EL109702P912813S
User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:16.0) Gecko/20100101 Firefox/16.0
——– Input vars: ( Sun Dec 2, 2012 8:15:29 pm UTC ) ——–
array (
‘METHOD’ => ‘GetExpressCheckoutDetails’,
‘TOKEN’ => ‘EC-4EL109702P912813S’,
‘VERSION’ => ‘71.0’,
‘USER’ => ‘xxxxxHidden’,
‘PWD’ => ‘xxxxxx’,
‘SIGNATURE’ => ‘xxxxx’,
)
——– Output string/vars: ( Sun Dec 2, 2012 8:15:30 pm UTC ) ——–
TOKEN=EC%2d4EL109702P912813S&BILLINGAGREEMENTACCEPTEDSTATUS=1&CHECKOUTSTATUS=PaymentActionNotInitiated&TIMESTAMP=2012%2d12%2d02T20%3a15%3a30Z&CORRELATIONID=8e02c82fb37b&ACK=Success&VERSION=71%2e0&BUILD=4181146&EMAIL=zeftingbeh%40yahoo%2ecom&PAYERID=6DZEGU5EM5QWJ&PAYERSTATUS=verified&FIRSTNAME=eslam&LASTNAME=tarek&COUNTRYCODE=OM&CURRENCYCODE=USD&AMT=0%2e00&SHIPPINGAMT=0%2e00&HANDLINGAMT=0%2e00&TAXAMT=0%2e00&INSURANCEAMT=0%2e00&SHIPDISCAMT=0%2e00&PAYMENTREQUEST_0_CURRENCYCODE=USD&PAYMENTREQUEST_0_AMT=0%2e00&PAYMENTREQUEST_0_SHIPPINGAMT=0%2e00&PAYMENTREQUEST_0_HANDLINGAMT=0%2e00&PAYMENTREQUEST_0_TAXAMT=0%2e00&PAYMENTREQUEST_0_INSURANCEAMT=0%2e00&PAYMENTREQUEST_0_SHIPDISCAMT=0%2e00&PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED=false&PAYMENTREQUESTINFO_0_ERRORCODE=0
array (
‘TOKEN’ => ‘EC-4EL109702P912813S’,
‘BILLINGAGREEMENTACCEPTEDSTATUS’ => ‘1’,
‘CHECKOUTSTATUS’ => ‘PaymentActionNotInitiated’,
‘TIMESTAMP’ => ‘2012-12-02T20:15:30Z’,
‘CORRELATIONID’ => ‘8e02c82fb37b’,
‘ACK’ => ‘Success’,
‘VERSION’ => ‘71.0’,
‘BUILD’ => ‘4181146’,
‘EMAIL’ => ‘zeftingbeh@yahoo.com’,
‘PAYERID’ => ‘6DZEGU5EM5QWJ’,
‘PAYERSTATUS’ => ‘verified’,
‘FIRSTNAME’ => ‘eslam’,
‘LASTNAME’ => ‘tarek’,
‘COUNTRYCODE’ => ‘OM’,
‘CURRENCYCODE’ => ‘USD’,
‘AMT’ => ‘0.00’,
‘SHIPPINGAMT’ => ‘0.00’,
‘HANDLINGAMT’ => ‘0.00’,
‘TAXAMT’ => ‘0.00’,
‘INSURANCEAMT’ => ‘0.00’,
‘SHIPDISCAMT’ => ‘0.00’,
‘PAYMENTREQUEST_0_CURRENCYCODE’ => ‘USD’,
‘PAYMENTREQUEST_0_AMT’ => ‘0.00’,
‘PAYMENTREQUEST_0_SHIPPINGAMT’ => ‘0.00’,
‘PAYMENTREQUEST_0_HANDLINGAMT’ => ‘0.00’,
‘PAYMENTREQUEST_0_TAXAMT’ => ‘0.00’,
‘PAYMENTREQUEST_0_INSURANCEAMT’ => ‘0.00’,
‘PAYMENTREQUEST_0_SHIPDISCAMT’ => ‘0.00’,
‘PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED’ => ‘false’,
‘PAYMENTREQUESTINFO_0_ERRORCODE’ => ‘0’,
)

PHP v5.3.18 :: WordPress® v3.4.2 :: s2Member® v121023 :: s2Member® Pro v121023
Memory 33.71 MB :: Real Memory 34.50 MB :: Peak Memory 33.78 MB :: Real Peak Memory 34.50 MB
http://www.privacy3.com/privacy-online-signup/gold-membership/?s2member_paypal_xco=s2member_pro_paypal_checkout_return&token=EC-4EL109702P912813S
User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:16.0) Gecko/20100101 Firefox/16.0
——– Input vars: ( Sun Dec 2, 2012 8:15:30 pm UTC ) ——–
array (
‘METHOD’ => ‘CreateRecurringPaymentsProfile’,
‘EMAIL’ => ‘zeftingbeh@yahoo.com’,
‘FIRSTNAME’ => ‘Test’,
‘LASTNAME’ => ‘Test’,
‘SUBSCRIBERNAME’ => ‘Test Test’,
‘DESC’ => ‘$65 USD / Quarterly ( recurring charge, for ongoing access )’,
‘PROFILEREFERENCE’ => ‘1362298529:0 D:3 M~www.privacy3.com~3’,
‘INITAMT’ => ‘65.00’,
‘FAILEDINITAMTACTION’ => ‘CancelOnFailure’,
‘CURRENCYCODE’ => ‘USD’,
‘AMT’ => ‘65.00’,
‘TAXAMT’ => ‘0.00’,
‘MAXFAILEDPAYMENTS’ => ‘2’,
‘AUTOBILLOUTAMT’ => ‘AddToNextBilling’,
‘PROFILESTARTDATE’ => ‘2013-03-03T00:00:00Z’,
‘BILLINGPERIOD’ => ‘Month’,
‘TOTALBILLINGCYCLES’ => ‘0’,
‘BILLINGFREQUENCY’ => ‘3’,
‘TOKEN’ => ‘EC-4EL109702P912813S’,
‘VERSION’ => ‘71.0’,
‘USER’ => ‘xxxxxxxx’,
‘PWD’ => ‘xxxxxxxx’,
‘SIGNATURE’ => ‘xxxxxxx’,
)
——– Output string/vars: ( Sun Dec 2, 2012 8:15:30 pm UTC ) ——–
PROFILEID=I%2dD4A55NVYMRJC&PROFILESTATUS=PendingProfile&TIMESTAMP=2012%2d12%2d02T20%3a15%3a30Z&CORRELATIONID=75ad0c17acd74&ACK=Success&VERSION=71%2e0&BUILD=4181146
array (
‘PROFILEID’ => ‘I-D4A55NVYMRJC’,
‘PROFILESTATUS’ => ‘PendingProfile’,
‘TIMESTAMP’ => ‘2012-12-02T20:15:30Z’,
‘CORRELATIONID’ => ’75ad0c17acd74′,
‘ACK’ => ‘Success’,
‘VERSION’ => ‘71.0’,
‘BUILD’ => ‘4181146’,
)

Problem Solved with Last version
i upgrade now to 1/ 12 ver and its solved

i lose 3 subscription :(
but thanks god for solving

Hi Eslam,

Glad to hear that the new version fixed your issue.

There were a few kinks with the new PayPal APIs that still needed to be fixed, and it appears that the fixes that were done affected this.

Thanks for support
s2 member still the Best membership plugin

• This reply was modified 4 years, 1 month ago by  Eslam Tarek.

Thanks for the kudos! We appreciate your patience with this.

Help problem return again

in my paypal
Payment created and no money
customer got the membership already

Help please market campaign started and users got the service and i got the axe

Please Advise me did i stop the pro forms and use normal button or change my account

Hi

Hi Eslam,

I’m going to start an investigation on this. To prevent further issues from arising, you may want to disable credit cards for the time being.

i use paypal express but i use paypal pro and delete credit card option in button and i work good else 10 days ago

What do you mean by this? Do you have a PayPal Pro account set up?

If not, try using standard PayPal buttons for transactions instead of Pro Forms. This may be causing an issue.

Can you send a link to the page with your Pro Form on it?

Also, please run this Server Check Tool on your server to check for incompatibilities.

No credit card i use express checkout not PRO
but i use pro forms with accept=”paypal” accept_via_paypal=”paypal”
and its work for 20 days very good but that days i dont know what happens
payment created with no money in balance and after 1 day or some hours canceled and user return free
but in my site user got software key when he paid .

and yesteday when i upgrade its working then return today with 2 new costumers

Hi Eslam,

Are your customers revoked access to your site after the transaction is canceled?

https://www.privacy3.com/s2member-server-check-120703.php

yes return to free

paypal support say that subscription created for 65 $ for 3 month but no initial payment

Eslam,

Could you please copy the shortcode that you’re using and show it to me?

[s2Member-Pro-PayPal-Form level="3" ccaps="" desc="$65 USD / Bi-Monthly ( recurring charge, for ongoing access )" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.privacy3.com|Paypal65" ta="0" tp="0" tt="D" ra="5" rp="2" rt="M" rr="1" rrt="" rra="2" accept="paypal" accept_via_paypal="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" /]

The problem is that i test it yesterday and success and today same problem happens

Hi Eslam,

It looks like you may have conflicting payment setups between you and PayPal.

Try this code:

[s2Member-Pro-PayPal-Form level="3" ccaps="" desc="$65 USD / Bi-Monthly ( recurring charge, for ongoing access )" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.privacy3.com" ta="0" tp="0" tt="D" ra="65" rp="2" rt="M" rr="1" rrt="" rra="2" accept="paypal" accept_via_paypal="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" /]

The above takes out the custom PayPal page to hopefully stop any incompatibilities that there are, and brings the price for subscription up to $65 from $5, as specified in the description.

—

Also, I noticed that PayPal is allowing the payment to fail twice before canceling the subscription, meaning that if a user does not have the necessary funds within their PayPal account the transaction would go through still, and then be canceled afterwards. There are a number of reasons a payment might fail, so you should check your PayPal options for something that might be causing this.

for the different about description its not make it sense

and for payment go throw even with no funds
i think that option may solve it

PayPal® Pro Forms / Recurring Profile Behavior:
( only affects first payment of Recurring Profiles )
Realtime or consolidate

PayPal® Pro Forms / Recurring Profile Behavior:
( only affects first payment of Recurring Profiles )
Realtime or consolidate

I recommend changing this to Realtime.