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This topic contains 3 replies, has 2 voices. Last updated by  Bruce 4 years, 1 month ago.

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Posted: Monday Dec 3rd, 2012 at 8:03 pm #33390
Jason
Username: control

I’ve been using s2member pro with clickbank and everything works fine. I just have a few questions.
Is there a way to see when user subscriptions expire?
Is there a way to extend a users subscription for free (ie something happened and he was not able to use it during the time he paid)?

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Posted: Monday Dec 3rd, 2012 at 8:18 pm #33395
Bruce
Username: Bruce
Staff Member

Is there a way to see when user subscriptions expire?

If you’re using recurring billing, s2Member cannot track when a user’s subscription will end due to the fact that it is not yet set. However, if a user has canceled recurring billing, the date in which the user will lose access will be shown as the EOT date within the WordPress Dashboard.

If you’re looking for a way to find the next time the user will be billed, and are willing do work a bit with PHP, you can do so by querying PayPal and getting the data you require.

Is there a way to extend a users subscription for free (ie something happened and he was not able to use it during the time he paid)?

You could have them modify their billing with a form from Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms. This form could incorporate a trial for the time that the user did not have access.

Posted: Monday Dec 3rd, 2012 at 8:29 pm #33399
Jason
Username: control

Thank you for your answer but I am using clickbank not paypal.

Posted: Monday Dec 3rd, 2012 at 9:45 pm #33403
Bruce
Username: Bruce
Staff Member

Jason,

The info in my last post is still correct for clickbank. You will just want to use the Dashboard -› s2Member® -› ClickBank® Buttons -› Subscr. Modification/Cancellation Buttons instead of the Pro Form.

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