latest stable versions: v150827 (changelog)
top⇑

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Unable to update Pro automatically

Home › Forums › Community Forum › Unable to update Pro automatically

This topic contains 7 replies, has 3 voices. Last updated by  Tung Do 3 years, 11 months ago.

Topic Author Topic
Posted: Tuesday Jan 22nd, 2013 at 7:32 pm #39020
Tung Do
Username: tung

It says username/password for s2Member.com doesn’t match. I’m sure I used the right password and username.

List Of Topic Replies

Viewing 7 replies - 1 through 7 (of 7 total)
Author Replies
Author Replies
Posted: Wednesday Jan 23rd, 2013 at 4:57 pm #39237
Eduan
Username: Eduan
Moderator

Hello Tung,

Is it the same password and username that you used to login into this forum account?

– Eduan
Posted: Thursday Jan 24th, 2013 at 6:53 am #39380
Tung Do
Username: tung

yes, exactly the same
Posted: Thursday Jan 24th, 2013 at 7:08 am #39386
Jason (Lead Developer)
Username: Jason
Staff Member

Thanks for the follow-up :-)

Please setup a test installation of WordPress for us in your environment and send us a Dashboard login. We’ll run diagnostics for you and find out why this is occurring on your end. I was unable to reproduce this in our lab. Please use: s2Member® » Private Contact Form
Posted: Sunday Jan 27th, 2013 at 1:59 am #39718
Tung Do
Username: tung

Login info sent. Thanks!
Posted: Wednesday Jan 30th, 2013 at 1:59 am #39973
Jason (Lead Developer)
Username: Jason
Staff Member

Details received. Thank you!

~ Investigating now.
Posted: Wednesday Jan 30th, 2013 at 2:12 am #39974
Jason (Lead Developer)
Username: Jason
Staff Member
Unable to reproduce on your test installation. My upgrade from one version of s2Member Pro to another went as expected. Please check your Username and Password; then try again. If problems persist, please let me know.
Posted: Wednesday Jan 30th, 2013 at 9:35 am #40001
Tung Do
Username: tung

thanks Jason. it works now, however, no clue why it didn’t before. i used the same username and password.
Viewing 7 replies - 1 through 7 (of 7 total)

This topic is closed to new replies. Topics with no replies for 2 weeks are closed automatically.

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.