|Posted: Tuesday Sep 24th, 2013 at 4:03 pm #59818|
What would be the best way to allow subscribers back into their paid accounts if in fact a payment was declined, they were demoted.
For example, we have a member who’s card was declined and was demoted to free subscriber. She realized this and now wants to update her billing info and proceed back in the paid member level.
Is there an easy way for her to update her billing info and have it charge and let her pick back up as a paid member? The update billing form is in the paid member area and if she were to sign up again then she would log in and be routed to the free trial sign up page….
What would the best solution be to this problem? Our processor is Auth.net…
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