Hello,
I’ve looked through some of the other postings on this topic and havn’t really seamed to find an answer. We are getting quite a number of people who when they try to upgrade their account (meaning upgrade to the next level of access), they are unable to do so because the system tells them that their “Email is already in use”. So there is no way they can upgrade to become a premium member. What’s causing this??
Here is the Form Shortcode I am using for the upgrade…
[s2Member-Pro-PayPal-Form modify="1" level="2" ccaps="" desc="30 Days free - then $99 / Year" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="insidemusicmedia.com" ta="0" tp="30" tt="D" ra="99.00" rp="1" rt="Y" rr="1" rrt="" rra="2" accept="paypal,visa,mastercard,amex,discover,maestro,solo" accept_via_paypal="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" /]
Please advise on why this woud be happening. Thank You