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Upgrade user manually

Home Forums Community Forum Upgrade user manually

This topic contains 4 replies, has 3 voices. Last updated by  Eduan 4 years, 3 months ago.

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Posted: Sunday Sep 30th, 2012 at 11:45 am #27017

I have a free registration and two paid levels. A free member recently paid to upgrade to Level 2. However, my PayPal wasn’t set up properly, so while he was able to pay me, he didn’t get upgraded inside s2member.

How do I upgrade him manually so he has the proper access?

Thanks.

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Posted: Sunday Sep 30th, 2012 at 3:41 pm #27023
Eduan
Username: Eduan
Moderator

Hello Kim,

You would simply find the user in question under WP Dashboard -> Users -> All Users -> [Username], and then edit his capabilities or role in order to reflect his upgrade.

Hope this helps. :)

Posted: Monday Oct 1st, 2012 at 7:31 am #27053

Right, you can edit the role from his profile edit page.

You should also add the “paypal” as the gateway and the subscr. ID so that notifications from PayPal about him can be used by s2Member to update the account (auto EOT behavior).

But don’t populate the EOT time, it should be blank and s2Member will populate it when PayPal notifies that the subscription ended.

I hope that helps. :)

Posted: Monday Oct 1st, 2012 at 2:59 pm #27116

Yes, that helps completely. Thanks.

Posted: Monday Oct 1st, 2012 at 4:30 pm #27128
Eduan
Username: Eduan
Moderator

Great! Glad I was able to help. :)

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